Contact Us

We would love to hear from you. Whether you have a question about a specific water park, would like to suggest a correction or update, or simply want to share your experience, we are always happy to connect with our readers and the wider water park community.

General Enquiries

For general questions, editorial suggestions, or media enquiries, please email us at: enquiries@waterparksuk.co.uk

We aim to respond to all emails within 1–2 working days during normal business hours. More complex enquiries or detailed research requests may require additional time, and we will always acknowledge receipt and provide an estimated response timeframe.

Share Your Water Park Experience

Have you recently visited a UK water park? We welcome first-hand experiences, helpful tips, and travel stories that could benefit other families and adventure seekers planning their next water park visit.

What Makes a Valuable Contribution: We particularly value recent visitor experiences that include practical details such as queue times during different seasons, accessibility features, food quality and pricing, value for money assessments, and any seasonal variations you noticed. Please include your visit date and any specific tips that might help other families plan their trips more effectively.

What to Include:

Visit Details: Date of visit, duration of stay, group composition (adults, children, ages)
Practical Information: Parking availability, queue times, best times to visit specific attractions
Accessibility: Any accessibility features or challenges you observed
Value Assessment: Ticket prices paid, food costs, additional charges, overall value perception
Unique Insights: Seasonal differences, special events, staff interactions, or hidden gems within the park

If you would like to contribute your experience, please get in touch with a short summary of your visit, and we will be delighted to consider featuring your insights to help fellow water park enthusiasts.

Corrections & Updates

We do our best to keep all information on WaterParksUK.co.uk accurate and up to date. However, water parks frequently update their facilities, pricing, opening hours, and attractions. If you have noticed an error or outdated information, we greatly appreciate your help in maintaining our site’s accuracy.

When Reporting Corrections, Please Include:

Specific Page: The exact URL or page title where the error appears
Current Information: What our website currently states
Correct Information: The accurate details that should replace the current information
Source: Where possible, please provide your source (official park website, recent visit, park communication, etc.)
Date: When you identified this discrepancy

We review all correction requests promptly and will update our content once we have verified the information through official sources or multiple reliable reports.

Partnership & Collaboration

For Water Park Operators: If you represent a water park and are interested in ensuring your attraction is accurately featured on our site, we welcome direct communication. We maintain editorial independence whilst being open to collaboration that adds genuine value to our readers.

For Tourism Boards & Local Councils: We are happy to work with regional tourism organisations to ensure comprehensive and accurate coverage of water park attractions in your area. Please reach out to discuss how we can best serve both your promotional goals and our readers’ needs for trustworthy information.

For Industry Professionals: We welcome discussions with industry professionals, including suppliers, consultants, and other water park industry stakeholders who can provide valuable insights for our content.

Our Approach to Partnerships: We maintain clear editorial guidelines and will discuss any commercial arrangements transparently. Our primary commitment is to provide honest, helpful information to families and water park enthusiasts across the United Kingdom.

Media & Press Enquiries

Journalists, bloggers, and media professionals seeking information about UK water parks, industry trends, or expert commentary are welcome to contact us. We can provide insights based on our research and experience covering the UK water park sector.

Response Times for Different Enquiry Types:

General Questions: 1–2 working days
Correction Reports: Within 24 hours acknowledgment, full review within 3–5 working days
Media/Press Enquiries: Same working day for urgent requests, next working day for standard enquiries
Partnership Discussions: 2–3 working days for initial response
Experience Submissions: 3–5 working days for review and response

Business Information

Correspondence Address: Alpha Twice Limited c/o Water Parks UK
15F High Street
Chislehurst, BR7 5AB
England, United Kingdom

Please note: This address is for correspondence only. All our services are provided online, and we do not offer face-to-face consultations or services at this location.

What We Cannot Help With

To manage expectations, please note that we cannot:

Make bookings or reservations on behalf of visitors
Provide real-time information about queue times or operational status
Resolve disputes between visitors and water park operators
Offer refunds or compensation for water park experiences
Provide detailed directions or transport advice (we recommend checking official park websites for travel information)

For these queries, please contact the water park directly using their official contact details.

Communication Preference

Email remains our primary and preferred method of communication. This allows us to provide detailed, thoughtful responses to your enquiries and maintain proper records of our correspondence. We find this approach ensures the best possible service for our readers and partners.

Thank you for your interest in Water Parks UK.

We look forward to hearing from you and helping you discover the best water park experiences across the United Kingdom.